Sarah’s passion for women’s health has intensified whilst advocating for her own health and supporting her loved ones. She appreciates how challenging it can be to find information and support, which is why she loves working as the first point of contact for patients in the Nurse Patient Advisor role at TWHC.
She talked to us about her experience of working at TWHC, what it means to her that we are nurse and female led and more about her role!
What does it mean to you to work at a nurse-led clinic?
What does it mean to you to work at a female-led clinic?
I think patients feel more at ease and hopefully safer with their stories because we are female-led. There is something about confiding your female health related issues/experiences with a nurse – even more boldly a female nurse – that makes you feel understood.
What excites you about your role? What is the most challenging part?
The most challenging part of my job is keeping to the time! I really enjoy speaking with the women over the phone, and I always wish I had more time to hear about them and continue our conversations.
How does it feel knowing you are making an impact to so many women who visit TWHC?
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The ability to speak to someone who was not only knowledgeable, but sympathetic and completely understanding of the menopause was brilliant. The GP and NHS are superb, but they have limited time and resources for this issue, so having alternative option available has been an absolute godsend.
Keran made me feel comfortable and explained all the procedures to me very happy with the service