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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is present on each page. A context menu will show up. It offers thorough information about all the actions that you can carry out on that particular page. Each pop-up window appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide range of educational video clips demonstrating how to work with our hosting Control Panel. They're intended for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can quickly find their way around our Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you searching for, have a gaze at our comprehensive FAQ section, which contains questions asked by real individuals and provides practical solutions. We frequently update our FAQ section with new articles in order to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, you can contact our great team of customer service technicians available 24/7/365 and ready to help you with any query. Each support ticket you submit will be responded to in less than 1 hour (the average response time is only 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 240226

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com